Tuesday, April 03, 2007

Fun Customers vs the rest


I found this e-mail exchange with one of my favorite customers to be funny. I hope you do too! ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Hey Moi,

If I wanted to print out some literature regarding "must have receipts prior to letting cotton ship / leave facility" type thingie (pre-release or neither) … where would I find such? :)

Direct Me! :)

Or else I'll have Warehouse X place calls for you today, ALL day long!

-K

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Too late! I already talked to Louis (*not real name) at Warehouse X for about 20 minutes this morning. The conversations was roughly like this:

Louis: So, blah, blah, blah, blah, because I am so smart.

Moi: Uh-huh.

Louis: Then I thought blah, blah, blah, blah, because I am so smart.

Moi: Uh-huh.

Louis: And when I did blah, blah, blah, blah, it didn't work. But because I am so smart, I figured out it was blah, blah, blah.

Moi: Uh-huh.

Louis: Blah, blah, blah is a new feature isn't it? So then I tried to make it blah, blah, blah, blah, but that's not how you intended it to work is it?

So because I am SO SMART, I decided maybe it wasn't a feature I needed. Moi: Uh-huh.

Louis: Thanks! That answers my questions.

Moi: Uh-huh.

So, I'll ask the programmer where the documentation for the "Must have receipts to ship cotton" can be found ... I'm assuming we're talking about loan recon?

And you want to be able to re-assure him the cotton cannot be shipped/canceled unless it's be redeemed and your the holder, not just Sub-holder, right?

-Moi

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1. Congrats w/your early convo w/Louis. I probably have 4 hours with him today (Tim's installing new scanner guns).

2. If you're not nice - I will act retarded - and have him call Moi! :)

3. You're absolutely right regarding the documentation!

(You're ALMOST as smart as Louis)!

:)

-K

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4 comments:

A. said...
This comment has been removed by the author.
Woodstock said...

I think I've been on the "uh-huh" side of that conversation myself. Aren't tech support phone calls just scrumptious? ;)

Mit_Moi said...

sometimes so scrumptions they're gag inducing!

Anonymous said...

Sounds like that comic strip with the boss with his two hair/horn thingies !!!!