What it doesn't have is a reporting feature. So "I" am the reporting feature. I go into each call, cut and past into word. (Yes, I know - technology company - cumbersome process - it's best if you just deal and not rail against the system ... so they tell me.)
Imagine the humor I know see as I'm creating this list and grouping things.
okay, nothing too funny there ... next is:
*giggle* No, I'd like my requests rare please!
*gauff* *giggle* *snort*
"Low Bugs" - are they attitudinal challenged? What's the ceiling for them? "Low Requests" - Can you make the damn thing work? Do you think you can fix something without breaking something else? How long could it possibly take you to correct this?
Anyway - just thought I'd share.
High Bugs! - Ha! I'm still giggling.
Maybe I'll use this as graffiti! You've had too many "High Bugs" today young lady/sir, repent and your life will improve! - LOL